Privacy Policy 

​

Effective Date January 1, 2025 Introduction At Cleaned & Candled Cleaning Company, we respect and value your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our business, services, website, booking systems, and communication channels. Information We Collect We may collect personal information such as your name, phone number, email, address, payment details (processed by third■party processors), access instructions (door/gate codes), and service preferences. We may also collect device data, IP address, browser type, and usage analytics when you use our website. How We Use Your Information We use your information to schedule services, communicate with you, process payments, maintain records, improve our services, and support business operations. We may also send service updates or promotional messages, which you may opt out of. How We Protect Your Information We use secure platforms, encrypted tools, and limited internal access to protect your data. We do not sell or rent your information to third parties. Sharing Your Information Information may be shared only when necessary, such as with payment processors, scheduling software, or insurance providers in case of a claim. Contractors and cleaners only receive the information required for service accuracy and safety. Door Codes & Access Information Any access instructions you provide are kept confidential and shared only with the assigned cleaner. All staff and contractors follow strict confidentiality expectations. Data Retention We retain information only as long as needed for service purposes, records, and legal compliance. Information no longer required is securely deleted. Your Rights You may request a copy of your data, request corrections, ask to be removed from communications, or request deletion (unless required legally). Contact us at cleanedandcandledco@gmail.com. Cookies & Tracking Our website or booking platforms may use cookies for analytics and performance. You may disable cookies, but some features may not function properly. Children’s Privacy We do not knowingly collect information from children under 13. Policy Updates We may update this Privacy Policy as needed. Updated versions will be posted with a revised effective date.